📞1300 520 360 ✉️info@askjay.com.auEmail Us Get a quote

Frequently Asked Questions

Name: Askjay Cleaning Services
Address: 8 Herne Street, Figtree, NSW, 2525, AU
Telephone: 1300 520 360

Take a look at some of the frequently asked questions that we have received from our clients regarding our services. We have included videos and articles to give you a complete perspective of our home cleaning services. Can’t find your question? Feel free to contact us, we are happy to answer any of your questions and help you on your way to a clean home.

Call 1300 520 360

Enquiries MON - FRI 8:30 AM - 5:00 PM AEST

At askJay, we understand that choosing a cleaning service can come with many questions and considerations. Whether you're curious about our cleaning methods, pricing, or scheduling, we’re here to provide you with the information you need to make an informed decision. Our dedicated team is committed to delivering exceptional service, and we aim to address your queries thoroughly to ensure you feel confident in choosing us for your cleaning needs. If you have additional questions that aren’t covered here, please don’t hesitate to reach out!

FAQs for Before Hiring a Cleaner

What services do you offer?

Are your cleaners trained and insured?

How do I schedule a cleaning service?

Do I need to provide any cleaning supplies?

How do you ensure the quality of the cleaning service?

Can I trust your cleaners with my home?

What happens if I need to cancel or reschedule my cleaning appointment?

FAQs for During Home Cleaning

What services do you offer for home cleaning?

How do I schedule a cleaning service?

What should I do before the cleaning team arrives?

Are your cleaning products safe for my family and pets?

What if I am not satisfied with the cleaning service?

Do I need to be home during the cleaning?

What are your payment options?

During Home Cleaning

It’s your first time bringing a cleaning service into your home. You’re excited, but are you prepared for their visit? Will the cleaner bring all of the supplies that they need, or am I supposed to supply them? What about my pets? There’s no reason to get worried, because we’ve thought of everything. Take a look at the links in this section to find out how you and your cleaner make arrangements for us to deliver the most efficient service.